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DSLR Follow Focus FAQ

Will the Ultra-Simple Follow Focus work with my lens?

  • New handle design fits lens diameters: 1-1/2″ (38mm) to 4-1/2″ (114mm) minimum 3/8″ (9mm) wide focus ring.
  • For those of you using the canon 50mm f/1.8 lens and the Canon 40mm f/2.8 STM lens, we still offer the Original DSLR Follow Focus design. Those handles and kits can still be purchased on our Products Page.

Which lenses will the Ultra-Simple Follow Focus fit?

  • New handle design fits lens diameters: 1-1/2″ (38mm) to 4-1/2″ (114mm) minimum 3/8″ (9mm) wide focus ring.
  • For those of you using the canon 50mm f/1.8 lens and the Canon 40mm f/2.8 STM lens, we still offer the Original DSLR Follow Focus design. Those handles and kits can still be purchased on our Products Page.

Do you ship outside the United States and what is the cost?

  • Yes, we ship internationally exclusively using USPS First Class International Mail (without tracking) and Express Mail International® (with tracking).
  • First Class shipping to Canada starts at $16.49 USD and all other countries starts at $21.95 USD.
  • Express shipping to Canada starts at $40 USD and all other countries start at $55 USD.
  • The additional shipping choices only appear on the second screen during checkout.

Do you offer express shipping and what is the cost?

  • Yes, we offer express shipping as an option during checkout and express shipping is the only options that provides tracking on international packages. Please keep in mind that depending on our order volume, your package may not be shipped for 1-3 days even if Express shipping was chosen.
  • Express shipping in the United States starts at $35
  • Express shipping to Canada starts at $40 USD
  • Express shipping to other countries starts at $55 USD.
  • The Express shipping option is available on the second screen during checkout.

How long will my package take to arrive after being shipped?

  • Priority mail in the United States takes 3-5 days to arrive.
  • Priority mail to Canada usually takes 10-15 business days to arrive.
  • Priority mail to other countries usually take 15-20 business days to arrive.
  • Express mail in the United States takes 1-2 days to arrive.
  • Express mail to Canada usually takes 3-5 business days to arrive.
  • Express mail to other countries usually takes 5-10 business days to arrive.

What about international import and customs duties?

  • Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
  • Please check with your country’s customs office to determine what these additional costs may be prior to purchasing.
  • These charges are normally collected by the delivering shipping company or when you pick up your package. These are not additional shipping charges.
  • We do not mark merchandise values below cost or mark items as gifts. US and International government regulations prohibit such behavior.

Where is the Ultra-Simple Follow Focus made?

  • The DSLR Follow Focus is hand crafted with pride in the U.S.A. in a small town called Sandpoint near the top of the state of Idaho.

Is the Ultra-Simple Follow Focus better than other follow focus systems?

  • We will leave that answer up to the user. That being said, the Ultra-Simple Focus is simple, easy to use, ultra-portable and affordable. It requires no cage or rail system and fits nicely into a shirt pocket. We feel that our follow/rack focus solution is a great option for most filmmakers videographers.

What is the main follow focus made from?

  • The main follow focus handle is made from aircraft-grade aluminum with a phenolic resin knob.

What is your return policy?

  • If one of our products does not meet your needs, you may return it within 15 days for a full refund of the purchase price, less shipping costs of course. Your satisfaction is very important to us, please give us a call at 208-263-3278 or drop us an email if you have any questions.